Solutions

Five solutions. One goal: more regulars.

Use them individually or together as one fully managed loyalty and retention programme.

What we run for you

See how it all fits together.

Visit stamp earned+1
Reward ready: free flat whiteNEW
Friend joined via referral+50
Tier upgrade: Local → VIPVIP
"We miss you — double stamps this week"60 days
"Happy birthday! Dessert's on us"Auto
SMS: "Quiet Tuesday? 2-for-1 lunch today"SMS
Email: "Off-peak courts +1 hr free"Email
"You're 2 mins away — reward ready"Nearby
7 / 10
Your loyalty card
3 more visits until your reward
Added to Wallet in one tap0 apps
Repeat visits by monthIllustrative
Customers at risk of lapsingWin-back
How it works

From first visit to loyal regular in four steps

A done-for-you process. You run your business — we build, launch and manage the programme that keeps customers coming back.

01
Discover
STEP 01 — DISCOVER

Brand it your way

We start with a short discovery call to understand your customers, your margins and what a 'regular' looks like for you. Then we design a programme in your colours, with your logo and your tone of voice — so it feels like part of your business, not a bolt-on.

STEP 02 — DESIGN

Choose what to reward

Visits, spend, referrals, reviews, off-peak bookings, trying a new menu item — we help you decide which behaviours actually grow your business, and build rewards that cost you little but feel generous to customers.

STEP 03 — LAUNCH

Set the rules & go live

We set up the digital loyalty card, QR codes for your counter or reception, staff briefing notes and launch messaging. Customers join in seconds from their phone — no app download needed.

STEP 04 — GROW

Measure and improve

Each month we review who is coming back, who has gone quiet and what is working. Then we run targeted campaigns — win-backs, birthdays, quiet-day boosts — to keep repeat visits climbing.

Let's talk

Ready to give customers more reasons to return?

Book a free, no-obligation consultation. We'll look at how customers find you today and map out a loyalty programme that fits your business.